Chef's Grain Oasis

1 . How long does delivery take?

All orders are processed within 1-3 business days. From the shipping date, you can expect your order within 5-12 business days, depending on carrier availability and location. Fast delivery is also possible in some cases.

2. What do I do if I don't like the product?

If you don't like the product, you can return it within 14 days of receipt and we will refund you immediately.

Please first take a look at the return policy.

3. Are any customs duties paid by Cozy Time?

Unfortunately, it is not possible for us to cover all possible customs costs from our customers. However, we support you with low product prices and free shipping. Thank you for understanding.

4. Why exactly should I shop at Cozy Time?

We only offer our customers selected, high-quality products. Our products go through a rigorous process before being offered for sale in our online shop. That's why we let experts put our products and production through their paces. This is also how we can guarantee high quality.

5. How can I give my feedback?

Use our contact form. We are always open to feedback, suggestions for improvement and requests from our customers. We will reply as soon as possible. Don't hesitate to contact us if necessary.